idn89 Platform Privacy Notice

This page describes what we collect when you use idn89 and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on football (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots, or esports markets (Mobile Legends, Free Fire, PUBG Mobile), we collect certain personal information to verify your identity, process your transactions, and comply with local law.

We do not sell your data to third parties. We do not share your betting history or account balance with advertisers. We use your information only to operate idn89, settle your bets, process your withdrawals, and prevent fraud. This policy explains what we collect, how we use it, who we share it with, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on idn89

We collect personal information in several ways. When you create an account on idn89, we collect your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity and comply with anti-money-laundering (AML) regulations.

When you place bets or play games on idn89, we collect information about your activity: which markets you bet on, your stake amounts, your winnings or losses, and the time and date of each transaction. We use this data to settle your bets, calculate your cashback and VIP tier progression, and detect fraud or system abuse.

We also collect technical information: your device type (Android, iOS, or web), your IP address, your browser type, and your approximate location (city level only, not precise GPS). We use this information to prevent fraud, optimize our platform, and comply with local law.

How We Use Your Data on idn89

We use your personal data for several purposes. First, we verify your identity before you can deposit or withdraw funds. We compare your name, date of birth, and ID number against government records and fraud databases. This process typically takes one business day.

Third, we settle your bets. When a football match ends or a live-dealer game concludes, we use your betting history to calculate your winnings or losses and update your account balance. We also use this data to calculate your weekly cashback and track your VIP tier progression.

Fourth, we prevent fraud and abuse. We monitor your account for unusual activity—such as multiple failed login attempts, rapid deposits and withdrawals, or bets placed from different countries in quick succession. If we detect suspicious activity, we may freeze your account temporarily and ask you to verify your identity again.

Third Parties and Data Sharing

We share your data with third parties only when necessary to operate idn89 or comply with law. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your payment information to process deposits and withdrawals. Our identity-verification provider receives your name, date of birth, and ID number to verify your identity against government records.

We may share your data with law enforcement or government agencies if required by law or court order. We do not share your data with advertisers, data brokers, or marketing companies. We do not sell your betting history or account balance to third parties.

Payment processors

We share payment information with e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank to process deposits and withdrawals.

Identity verification

We share your name, date of birth, and ID number with our verification provider to confirm your identity before your first withdrawal.

Fraud prevention

We may share your IP address and device information with fraud-detection services to prevent account abuse and money laundering.

How We Protect Your Data

We protect your personal data using industry-standard security measures. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer) technology. Your password is hashed and salted, meaning we do not store your actual password—only a cryptographic representation of it.

Your personal data is stored in encrypted databases on secure servers. We restrict access to your data to authorized employees and contractors who need it to operate idn89. We do not share your data with unauthorized personnel.

We require two-factor authentication (2FA) for all withdrawals. When you request a withdrawal, we send a code via SMS or email. You must enter this code before the withdrawal processes. This prevents unauthorized withdrawals even if someone obtains your password.

How Long We Keep Your Data

We retain your personal data for as long as your account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and to resolve any disputes. After seven years, we delete your data from our active systems, though we may retain anonymized or aggregated data for statistical purposes.

We retain your betting history and transaction records for the same period. This allows us to investigate disputes, calculate your VIP tier progression, and comply with local law.

Your Rights on idn89

You have the right to access your personal data. You can view your account information, betting history, and transaction records by logging into your account on idn89. You can also request a copy of all data we hold about you by contacting our support team.

You have the right to correct inaccurate data. If your name, email, or phone number is incorrect, you can update it in your account settings. If you cannot update it yourself, contact our support team.

You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account and request data deletion, we will delete your data after the seven-year retention period required by law.

Cookies and Tracking

We use cookies to remember your login session and your preferences on idn89. Cookies are small files stored on your device that allow us to recognize you when you return to our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year).

We do not use cookies to track your activity across other websites. We do not share cookie data with third parties for advertising purposes. You can disable cookies in your browser settings, but this may prevent you from logging into your account on idn89.

International Data Transfer

Our servers may be located outside your jurisdiction. When you use idn89, your data may be transferred to and stored on servers in other countries. By using idn89, you consent to this international transfer. We apply the same security standards to your data regardless of where it is stored.

Contact Us About Privacy

If you have questions about our privacy practices or wish to exercise your rights, contact our customer support team via email or in-app chat. We are available during business hours (08:00–22:00 Jakarta time, seven days a week). We will respond to your request within 5 business days.

If you are not satisfied with our response, you may file a complaint with your local data protection authority. We are committed to resolving privacy concerns fairly and transparently.

Changes to This Privacy Notice

We may update this privacy notice at any time. Changes are effective immediately upon posting to our website. We will notify you of material changes via email or in-app notification. Your continued use of idn89 after changes are posted constitutes your acceptance of the updated privacy notice.

Summary

We at idn89 collect personal information to verify your identity, process your deposits and withdrawals, settle your bets, and prevent fraud. We protect your data using encryption, secure databases, and two-factor authentication. We do not sell your data to third parties or share your betting history with advertisers. You have the right to access, correct, and request deletion of your data, subject to legal requirements.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. For questions about our privacy practices, contact our support team via email or in-app chat.